Privacy Policy

At Entelinam, we respect your privacy — and take it seriously.

This Privacy Policy explains how C&O Design Sp. z o.o. ("we", "us", or "our") collects, uses, and protects the information you provide when you interact with www.entelinam.com (the “Site”) or place an order through our online store.

By browsing or shopping on our website, you agree to the practices outlined below. If you disagree, we kindly ask that you refrain from using our services.

1. What Information We Collect

You give us information when you:

  • Place an order

  • Sign up for updates or marketing

  • Contact our support team

This may include your name, email, phone number, shipping and billing address, and order information.

We collect certain data automatically, including:

  • IP address

  • Browser/device type

  • Pages visited and time spent on our site

  • Traffic source

These details help us improve your shopping experience and are usually collected via cookies and analytics tools.

Sometimes we receive information from third parties, such as:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping companies

  • Marketing and analytics tools used to improve our services

2. Why We Use Your Data

We only use your personal data for specific, legitimate purposes, such as:

  • Processing your order

  • Sending order updates and confirmations

  • Providing customer service

  • Improving our store functionality and user experience

  • Preventing fraud or complying with legal obligations

  • Sending promotional content (only if you’ve opted in)

3. Who We Share Your Data With

We don’t sell your personal data. Ever.

We only share data with trusted service providers to fulfill and support your orders, such as:

  • Shopify (our store platform)

  • Payment gateways (for secure transactions)

  • Shipping partners (to deliver your order)

  • IT & hosting providers

  • Legal or regulatory bodies, if required by law

4. Cookies & Analytics

We use cookies and similar technologies for things like remembering your preferences, analyzing website traffic, and offering relevant promotions.

You can control cookie preferences via your browser settings. Some features may not work correctly if cookies are disabled.

Learn more via Shopify’s Cookie Policy.

5. Your Rights

If you're located in the EU/EEA or another region with similar laws, you may have the right to:

  • Access your personal data

  • Request corrections or deletions

  • Object to or restrict data processing

  • Withdraw consent at any time

  • Request your data in a portable format

  • Lodge a complaint with a local data protection authority

To exercise your rights, email us at info@entelinam.com. Please include your name, order ID (if applicable), and a clear description of your request.

6. Data Retention

We retain personal data only for as long as it’s necessary — to complete your order, provide support, meet legal requirements, or for legitimate business needs.

7. For Children

Our store is not intended for children under 16. We do not knowingly collect information from minors. If you’re a parent or guardian and believe your child has submitted data, contact us immediately.

8. Contact Details

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

  • 📧 Email: info@entelinam.com

  • 📞 Phone: +48 883 241 686

  • 🏢 Company: C&O Design Sp. z o.o.

  • 🏠 Address: Ul. Wodna 12, 61-782 Poznań, Poland

  • KRS: 0000547289| NIP: PL7831723992| REGON: 361049222